![]() ![]() I did a LOT of troubleshooting, driver reinstalling, Epson removal utilities, checked USB cables, tried another USB port, restarts etc. ![]() In Device Manager I see it under Imaging Devices and it has the exact same driver as my working system and it says it is working properly. Tried adding a device but it is not found. This brings up the Epson Scanner Manage your device window and I select Scanner Properties and I see no devices. In Windows 10 Settings I select Devices then Printer and Scanners and I can see the Epson Scanner. In the Devices section there was Epson Scanner, but if I double click on it I get the message "You need a WIA driver for this device." I used Control Panel and ran Devices and Printers. Launched Epson Scan (version 3.24 at the time of writing) and got the message "Epson Scan cannot be started." ![]() Launch Windows fax and Scan, click on New Scan and get the message "No scanners were detected." The symptoms on the non working laptop were as follows: it was working under WIndows 10 on my desktop. Figured maybe it was too old for my current Windows 10 (1803 at the time of writing this) Then I tested it back on my desktop. Went through all the driver reinstall etc. I had it set up on my Windows 10 desktop for the longest time then mothballed it.ĭug it out to use it with a laptop and it wouldn't work. I have an Epson Perfection 4490 Photo scanner. ![]()
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